Your Trusted Travel Companions

1. Agreement to Terms

By accessing and using the services of Trusted Voyage Advisors, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Travel Services

Trusted Voyage Advisors acts as an intermediary between clients and travel suppliers including airlines, hotels, tour operators, and other service providers. We are not responsible for the actions, errors, omissions, representations, warranties, breaches, or negligence of any such suppliers.

3. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms vary by supplier and will be clearly communicated at the time of booking. Cancellation policies are determined by individual suppliers and may result in penalties.

3.1 Deposits and Final Payments

Most bookings require a deposit at the time of reservation with final payment due according to supplier terms, typically 30-90 days prior to departure.

4. Travel Insurance

We strongly recommend comprehensive travel insurance to protect your investment. Travel insurance may cover trip cancellation, medical emergencies, lost luggage, and other unforeseen circumstances.

5. Client Responsibilities

Clients are responsible for ensuring they have valid passports, visas, and required vaccinations for their destinations. Clients must provide accurate information and comply with all supplier terms and conditions.

6. Limitation of Liability

Trusted Voyage Advisors' liability is limited to the amount paid for our services. We are not liable for any indirect, incidental, or consequential damages arising from travel arrangements.

7. Force Majeure

We are not responsible for cancellations or changes due to circumstances beyond our control including natural disasters, political instability, strikes, or government actions.

8. Dispute Resolution

Any disputes will be resolved through binding arbitration in New York State under the rules of the American Arbitration Association.

9. Modifications

These terms may be updated periodically. Continued use of our services constitutes acceptance of any modifications.

Last Updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This may include your name, email address, phone number, travel preferences, and payment information.

1.1 Personal Information

Name, address, phone number, email address, date of birth, passport information, and emergency contact details.

1.2 Travel Preferences

Destination preferences, accommodation preferences, dietary restrictions, accessibility needs, and other travel-related information.

1.3 Payment Information

Credit card information, billing address, and transaction history (processed securely through encrypted payment processors).

2. How We Use Your Information

We use your information to provide travel services, process bookings, communicate with you about your trips, and improve our services.

3. Information Sharing

We share your information with travel suppliers (airlines, hotels, tour operators) as necessary to complete your bookings. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

7. Cookies

We use cookies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (212) 555-0147.

Last Updated: January 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

2.2 Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our website performance.

2.3 Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

2.4 Targeting Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may be set by us or by third-party providers.

3. Third-Party Cookies

We may use third-party services such as Google Analytics, which may place their own cookies on your device. These services have their own privacy policies.

4. Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

4.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or to alert you when cookies are being sent.

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings.

6. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Information

If you have any questions about our use of cookies, please contact us at [email protected].

Last Updated: January 2024

1. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

1.1 Right to Information

You have the right to be informed about how your personal data is being used.

1.2 Right of Access

You have the right to request copies of your personal data.

1.3 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

1.4 Right to Erasure

You have the right to request deletion of your personal data under certain circumstances.

1.5 Right to Restrict Processing

You have the right to request restriction of processing of your personal data under certain circumstances.

1.6 Right to Data Portability

You have the right to request transfer of your personal data to another organization.

1.7 Right to Object

You have the right to object to processing of your personal data under certain circumstances.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for specific purposes
• Contract: When processing is necessary for contract performance
• Legal obligation: When we must comply with legal requirements
• Legitimate interests: When we have legitimate business interests

3. Data Protection Measures

We implement appropriate technical and organizational measures to ensure data security, including:

• Encryption of sensitive data
• Regular security assessments
• Staff training on data protection
• Access controls and authentication

4. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach.

5. International Data Transfers

When we transfer your data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

6. Data Protection Officer

For questions about data protection, contact our Data Protection Officer at [email protected].

7. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your data protection rights have been violated.

8. Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected] or +1 (212) 555-0147. We will respond within one month.

Last Updated: January 2024

1. Digital Millennium Copyright Act Policy

Trusted Voyage Advisors respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

2. Copyright Infringement Notification

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please provide our designated agent with the following information:

2.1 Required Information

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and its location on our website
• Your contact information (address, telephone number, email address)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

3. Designated Agent

Please send DMCA notices to our designated agent:

DMCA Agent
Trusted Voyage Advisors
456 Fifth Avenue, Suite 2100
New York, NY 10018
Email: [email protected]
Phone: +1 (212) 555-0147

4. Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that the material was removed in error
• Your contact information and consent to jurisdiction

5. Repeat Infringers

We reserve the right to terminate accounts of users who are repeat infringers of copyright.

6. False Claims

Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing may be subject to liability for damages.

7. Response Time

We will respond to valid DMCA notices promptly and will remove or disable access to allegedly infringing material upon receipt of a valid notice.

8. Contact Information

For questions about this DMCA policy, please contact us at [email protected].

Last Updated: January 2024